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What does a Patient Centered Medical Home (PCMH) Mean?

A Medical Home is all about you. 

In this personal care model, your primary health care provider establishes a team of medical professionals to administer a specialized wellness plan catered to your needs. To achieve this, your healthcare provider will establish a working relationship with your team and will highlight your family situation, medical history and health issues in order to create your specialized plan. This personal touch builds trust to allow you to rely on your team for their expert, evidence-based health care knowledge that will benefit you and your family.

How will a Medical Home lead to better care for me?

There are many benefits to being in a Medical Home:

  • Our comprehensive care system allows for your medical home to help you address any health issue at any given stage of your life.
  • Coordination of care occurs when any combination of services you and your provider decide you need are connected and ordered in a rational way, including the use of resources in your community.
  • Continuous care occurs over time, and you can expect continuity in accurate, effective, and timely communication from any member of your health care team.
  • Proactive care ensures you and your provider will build a care plan to address your health care goals to keep you well, plus be available for you when you get sick.
  • Accessible care allows you to initiate the interaction you need for any health issue with a physician or other team member through your desired method (office visit, phone call, or electronically) and you can expect elimination of barriers to the access of care and instructions on obtaining care during and after hours.
  • Evidence based care means that your care team stays up to date with the latest medical research and clinical practice guidelines and will work with you to personalize your care to fit your preferences and your goals.

Doctor taking care of the women.

Doctor Consulting the man

Doctor consulting the man

Who is my Medical Home Team?

Your team may include a doctor, nurse practitioner, licensed practice nurse, medical assistant or health educator, as well as other health professionals. These professionals work together to help you get and stay healthy, and get the care and services that are right for you. When needed, your personal doctor arranges for appropriate care with qualified specialists.

What does my Medical Home Team do for me?

The Medical Home team is your team. We provide you with the care you need, when you need it and customize your care to meet your needs and expectations.

We help you set appropriate health goals and work with you to meet them. We will spend enough time with you to ensure you understand what you need to do to successfully meet your goals and answer any questions you might have. We want you to understand all your options for care so you can decide what care is best for you and we will always treat you with the respect you deserve as a full partner in your healthcare.